Privacy policy

How does it work?
Clarity first of all!

We will only use your data to enable you to use our website.

On this page you will find all the information relating to the processing of your personal data: where, when, how and why we process your data, as well as the list of your rights.

Your data will not be sold or transferred to third parties.
Your data (i.e. those you entrust to us) will only be used by Changes.
We undertake never to sell or transfer your data.
If in some cases we will use external providers, please be aware that they will operate only on our behalf and in accordance with our prescriptions.

How to contact us

You can contact us at any time by writing to our Data Protection Officer (RPD - DPO) at [email protected]


How we use your personal data
Last updated: March 20, 2021


This page describes how to manage the website (hereinafter? Website?) With reference to the processing of the personal data of the users who use it.

The information is provided only for the site and not for other websites that may be consulted by the user via links.


Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment.

An indicative list of information we may collect is as follows:

  • internet protocol address (IP);
  • type of browser and device parameters used to connect to the site;
  • name of the internet service provider (ISP);
  • date and time of visit;
  • web page of origin of the visitor (referral) and exit;
  • possibly the number of clicks.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning, and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.


If you leave a comment on our site, you can choose to save your name, email address and website in cookies. They are used for your convenience so that you do not have to re-enter your details when you leave another comment. These cookies will last for one year.

If you visit the login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, several cookies will be set to save your login information and your screen display options. Login cookies last for two days and screen options cookies last for one year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

For more details see the page dedicated to the cookies used
Changes Cookie Policy

Data provided voluntarily by the user

The use of the website services, the optional, explicit and voluntary sending of e-mails to the addresses indicated on the site or the compilation of specific forms, involves the subsequent acquisition of the sender's address and the personal data necessary to provide the service. requested and / or respond to requests, as well as any other personal data included in the message (and in the attachments thereto) or in the appropriate forms.

The data will be processed electronically and electronically, to provide the requested service and / or respond to requests.


We collect this information for the following purposes:

  • respond and / or follow up on your requests;
  • with your consent, send you updates about our products and services by e-mail;
  • further develop, customize and improve our Services, based on the preferences, experiences and common or personal difficulties of Visitors and Users;
  • provide you with ongoing assistance and technical support;
  • consider your application, or carry out pre-contractual measures taken at your request to fulfill a legal obligation to which we are subject
  • allow browsing through the public web pages of our site;
  • respond to requests received through the e-mail addresses published on the site;
  • obtain anonymous statistical information on the use of the site (eg analysis of the most visited pages);
  • obtain anonymous statistical information on the geographical areas of origin;
  • check the correct functioning of the site;
  • the ascertainment of any liability in case of offenses committed to the detriment of the site.


We may share your Information with third parties (or otherwise grant them access) only in the following ways and in the following cases:

Third Party Services

Changes collaborates with a series of selected service providers, whose services and solutions integrate with ours, facilitate and improve them.

These are hosting and co-location server services, communications, IT security services, billing and payment processing services, web analytics, session recording and remote access services, content providers and our legal and financial advisors.

Such Third Party Services may receive or otherwise have access to our Users' Personal Information, in its entirety or in part, depending on their particular roles and purposes aimed at facilitating and improving our Services and may use it only for such purposes.

Social media functionality

Our site may include certain Social Media features and widgets, such as the Facebook Like button, the Share button or other interactive mini programs. These Social Media Features can collect information such as the User's IP address or the page you are visiting on our Site and can set a cookie to allow it to function properly.

Social Media Features are hosted by third parties. Your interactions with these third parties are governed by their policies and not ours.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor your interaction with them, including tracking your interaction with embedded content if you have an account and are logged in to those websites.

Third party plugins, addons and tools

Really Simple SSL and Really Simple SSL add-ons do not process any personally identifiable information, so the GDPR does not apply to these plugins or the use of these plugins on your website. You can read our privacy policy here.

The Twenty-Twenty One theme used on this website uses LocalStorage to save the setting when dark mode support is on or off.
LocalStorage is required for the setting to work and is used only when a user clicks the Dark Mode button.
No data is saved in the database or transferred.

Lite Speed Cache This site uses caching to facilitate faster response time and better user experience. Caching potentially stores a duplicate copy of every web page viewed on this site. All cache files are temporary and are never accessible by third parties except as needed to obtain technical support from the cache plug-in vendor. Cache files expire based on a schedule set by the site administrator, but can be easily deleted by the administrator before their natural expiration if needed.


Changes may disclose or otherwise grant others access to your Personal Information under a legal obligation, such as a subpoena, legal proceeding, search warrant, court order, or under applicable law. , if it believes in good faith that this conduct is required by law, with or without prior notice to the User.

What are the legal bases of the processing?

The processing of personal data can be carried out, to guarantee the rights and freedoms of the interested parties, on the basis of certain conditions of lawfulness, including the need to execute a contract of which the interested party is a party or pre-contractual measures adopted at the request of the itself (example: make the donations requested or keep a CV received), or on the basis of the prior acquisition of the consent of the interested party, which must be free, specific, informed and unambiguous (example: the consent required for sending our Newsletter ). In addition to consent, we can also process personal data for the pursuit of our legitimate interest, provided that the interests or fundamental rights and freedoms of the interested party do not prevail. These last treatments include, for example, those necessary for sending our newsletter to donors.



We may send you our newsletter with your consent or on the basis of our legitimate interest. At any time you can stop receiving it by simply contacting us or clicking on the opt-out option at the bottom of the Newsletter received. If the sending frequency is less than six months, you will, in any case, be sent a verification communication containing the possibility of opt-out.

Service messages

Changes may contact you with important information regarding the Services or their use.

For example, we can send you a communication (through one of our available means) if a particular Service is temporarily suspended for maintenance, respond to requests for assistance or e-mails, send you reminders or notices regarding the use of the website. You will not be able to opt out of receiving such service messages.


We may retain your personal information as long as necessary for the provision of our Services.

We may continue to retain such Personal Information even after you have ceased to use any particular Service, to the extent that it is reasonably necessary to comply with legal obligations, resolve disputes concerning our Users, prevent fraud and abuse, comply with signed contracts and / or protect our legitimate interests.

If you leave a comment, the comment and its metadata are kept indefinitely. This is how we can automatically recognize and approve any subsequent comments instead of keeping them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time (except their username which they cannot change). Website administrators can also see and edit this information.


We remind you that you have the right to obtain from Changes srl, in the cases provided for, access to personal data and the correction or cancellation of the same or the limitation of the processing that concerns you or to oppose the processing (articles 15 et seq. of the Regulation). Requests should be addressed:

By e-mail using the following address: [email protected] with the subject? data cancellation ?.

Or by post, to Changes Srl, Via Quaranta, 45, 20139, Milan


Interested parties who believe that the processing of personal data referred to them is in violation of the provisions of the Regulation have the right to lodge a complaint with the Guarantor, as provided for by art. 77 of the Regulation itself, or to take appropriate judicial offices (Article 79 of the Regulation).